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Athletic development|Nutrition|Wellness
Terms and Conditions
These Terms and Conditions ("Terms") govern the use of Soldout Sports' services, including our website, social media channels, email communications, and in-person interactions. By using our services, you acknowledge that you have read, understood, and agree to these Terms.
Definitions
- "We", "Us", and "Our" refer to Soldout Sports and its affiliates.
- "You" and "Your" refer to the individual or entity using our services.
- "Services" refer to our athletic development, nutrition, and wellness programs, including personalized coaching, training plans, and nutrition guidance.
Use of Services
- Eligibility: You must be at least 18 years old to use our services.
- Registration: You must register for an account to access our services.
- Account Security: You are responsible for maintaining the confidentiality of your account login credentials.
- Service Limitations: We reserve the right to limit or terminate your access to our services at any time, without notice.
Payment Terms
- Fees: You agree to pay all fees associated with our services, including subscription fees, coaching fees, and payment processing fees.
- Payment Methods: We accept various payment methods, including credit cards, bank transfers, and online payment platforms.
- Refunds: We offer a 30-day money-back guarantee for our services. If you are not satisfied with our services, you may request a refund within 30 days of purchase.
Intellectual Property
- Copyright: All content on our website, social media channels, and email communications is copyrighted and owned by Soldout Sports.
- Trademarks: Our logos, trademarks, and trade names are owned by Soldout Sports and may not be used without our prior written consent.
- License: We grant you a limited, non-exclusive license to use our services for personal, non-commercial purposes.
Warranty Disclaimer
- No Warranties: Our services are provided "as-is" and "as-available," without warranties of any kind, express or implied.
- Fitness for Purpose: We do not warrant that our services will meet your specific needs or expectations.
Liability Limitation
- Limitation of Liability: We shall not be liable for any damages, losses, or expenses arising from your use of our services, including indirect, incidental, or consequential damages.
- Maximum Liability: Our maximum liability to you shall not exceed the amount of fees paid by you to us in the preceding 12 months.
Indemnification
- Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms or your use of our services.
Governing Law
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of [insert country or state].
- Dispute Resolution: Any disputes arising out of or related to these Terms shall be resolved through investigation.
Changes to these Terms
- Changes: We may update these Terms from time to time.
- Notice: We will notify you of any changes by email or through our website.
Entire Agreement
- Entire Agreement: These Terms constitute the entire agreement between you and us regarding our services.
- Superseding: These Terms supersede all prior agreements, understandings, and discussions between you and us.
Contact Us
If you have any questions or concerns about these Terms, please contact us at Now@soldoutsports.co.uk
Effective Date
These Terms are effective as of December 2024 and supersede all prior versions.
By using our services, you acknowledge that you have read, understood, and agree to these Terms.
Return and Refund Policy
At Soldout Sports, we are committed to providing high-quality athletic development, nutrition, and wellness programs that meet our clients' needs and expectations. If for any reason you are not satisfied with our services, we offer a returns and refund policy to ensure that you can try our services risk-free.
Return Policy
- 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for all our services. If you are not satisfied with our services, you may request a refund within 30 days of purchase.
- Refund Eligibility: To be eligible for a refund, you must have purchased our services directly from us and not through a third-party vendor.
- Refund Process: To initiate a refund, please contact our customer support team at [insert contact email or phone number]. We will provide you with a refund request form, which must be completed and returned to us within 30 days of purchase.
Refund Amount
- Full Refund: If you request a refund within 30 days of purchase, we will provide a full refund of the purchase price, minus any payment processing fees.
- Partial Refund: If you have used our services for more than 30 days, we may offer a partial refund, depending on the circumstances.
Refund Methods
- Original Payment Method: We will refund the original payment method used to purchase our services.
- Alternative Refund Methods: In some cases, we may offer alternative refund methods, such as a credit towards future services or a gift card.
Cancellation Policy
- Subscription Cancellation: If you have a subscription to our services, you may cancel your subscription at any time by contacting our customer support team.
- Cancellation Fees: We do not charge cancellation fees, but you will be responsible for any outstanding payments due at the time of cancellation.
Exceptions
- Customized Programs: We do not offer refunds for customized programs, as these are tailored to your specific needs and goals.
- Third-Party Vendors: We do not offer refunds for services purchased through third-party vendors, such as online marketplaces or affiliate websites.
Refund Timeline
- Refund Processing: We will process refunds within 5-7 business days of receiving your refund request.
- Refund Receipt: You will receive an email notification when your refund has been processed, and the refund will be credited to your original payment method within 3-5 business days.
Contact U
If you have any questions or concerns about our returns and refund policy, please contact our customer support team at Now@soldoutsports.co.uk We are committed to providing excellent customer service and ensuring that you are satisfied with our services.
Effective Date
This returns and refund policy is effective as of December 2024 and supersedes all prior versions.
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